Israel Tax Authority

A complete redesign of the citizens' personal hub of the Israel Tax Authority

  • UX/UI
  • Complex UX
  • Redesign
Israel Tax Authority personal hub redesign showing account status and income tax file panel

Redesigning the citizens' personal tax hub

Turning decades of data from separate government departments into one clear, easy-to-use interface

  • The product

    Personal hub for taxes, refunds and grants

  • Industry

    Government, Public services

  • Platforms

    Desktop and mobile web

  • Market

    Israel

Main flow

Account status, files and refunds

Israel Tax Authority personal hub dashboard with account status, alerts and activity logIsrael Tax Authority account status screen with VAT, income tax and deductions file summariesIncome tax file details panel in the Israel Tax Authority personal hubTax refund request details and refunds table in the Israel Tax Authority hub

Product-market fit

Target audience

Israeli citizens handling their income tax, VAT, refunds and grants with the Tax Authority

What the market needs

An easy way for citizens to reach all their tax details and talk to the Authority

What the product delivers

One personal hub with account status, mailbox, refunds, job grants and property at a glance

Communications

Mailbox and notifications

Mailbox screen tracking sent inquiries and incoming mail in the Israel Tax Authority hubNotifications screen listing Israel Tax Authority alerts and reminders with due dates

Work grants and payment schedule

Job grant screen in the Israel Tax Authority hub with requests by tax yearJob grant eligibility panel with payment schedule in the Israel Tax Authority hub

Property

Real estate and transactions

Real estate management screen listing properties and transactions in the Israel Tax Authority hubProperty details panel showing area, rooms and ownership in the Israel Tax Authority hub

Design system

Colors, components and type

Israel Tax Authority design system color palette with hex valuesIsrael Tax Authority design system UI elements including buttons, tooltips and calendarsIsrael Tax Authority design system typography with Rubik font, tables and form fields